Hazel is a software-as-a-service (SaaS) application for businesses — scheduling and lead-management software with AI call handling — operated by Pervin Yusifli (Azerbaijan). This page describes what we collect and how we use it.
Account details (business name, email), call data and transcripts, and usage information needed to operate the service.
To answer calls on your behalf, deliver leads to you, process billing, and improve the service.
Calls handled by Hazel may be recorded and transcribed; callers are notified at the start of the call where that feature is enabled.
We use third-party processors (telephony, AI, hosting, payments) solely to operate the service. We do not sell your data.
You may request access to or deletion of your data by contacting us at support@hazel-assistant.com.
Questions about privacy: support@hazel-assistant.com.