We want you to be happy with Hazel. If you're not satisfied, we offer a straightforward refund — no hoops.
If you request a refund within 14 days of a charge, we will refund that charge in full. Just email support@hazel-assistant.com from your account email.
You can cancel your subscription at any time from your account. Your plan stays active until the end of the current billing period, and you will not be charged again.
Email support@hazel-assistant.com, or use the “Manage subscription” / receipt link in your billing confirmation email. Refunds are returned to your original payment method.
Approved refunds are issued promptly and typically appear on your statement within 5–10 business days, depending on your bank.
Any questions: support@hazel-assistant.com.